More than a third of Canadians who intended to take a plane trip this year have changed their plans amid a spate of delays and other problems plaguing major airports, a new survey has found.
Leger’s survey of 1,516 Canadians was commissioned by RATESDOTCA and BNN Bloomberg. It found that 35% of those who had planned to travel by air this year had their plans changed because of airport chaos.
Of those people, more than half (56 percent) said they decided to postpone their travel plans, while another 18 percent said they changed their destination and 13 percent said an airline or changed their route. or canceled their flights outright. The remaining 13 percent indicated that they decided to drive rather than fly.
The results are perhaps not surprising given the challenges many air travelers have faced so far this summer.
Last week’s data compiled for CNN Travel by flight-tracking site FlightAware revealed that Pearson International Airport had 52.5 percent of its flights delayed between May 26 and July 19, ranking it last in the world. when it comes to accuracy.
The airport is also struggling with luggage pile-ups, with hundreds of bags often seen piled up in the arrivals area.
Earlier this month, Greater Toronto Airports Authority president and CEO Deborah Flint told CP24 that the problems at Pearson are improving as staffing increases, but it may take some time to fully resolve them.
“We are seeing challenges with restarts this summer here at Toronto Pearson and many airports in Europe and the United States. We are seeing both system-wide labor recovery in airlines and government agencies, and processes are improving,” she said.
The Leger survey found that about 28 percent of respondents plan to take a plane trip this year. Younger Canadians between the ages of 18 and 34 are most likely to plan to travel by air (35 percent)
METHODOLOGY
No margin of error can be associated with a non-probability sample (ie a web panel in this case). For comparative purposes, however, a probability sample of 1,516 respondents would have a margin of error of ±2.5%, 19 times out of 20.
Add Comment