Samsung allows owners of Galaxy S20, S21 and Galaxy Tab S7+ devices to do their own repairs.
The tech giant has partnered with iFixit to deliver the program. Known as a leader in the online repair community, customers looking to do their own repairs can purchase device parts at iFixit. Samsung 837 and Samsung outlets will also offer original device parts.
Users can change the phone’s screen, back glass and charging ports. Customers can also view repair manuals for free online.
The program builds on the company’s plan to expand “convenient repairs” and extend the life of devices.
“Samsung is constantly offering more convenient options for consumers to extend the use of their devices, promote a circular economy and minimize e-waste,” said Mark Williams, vice president of customer service at Samsung Electronics America.
“Samsung Self-Repair is another way for customers to extend the life of their devices before they are recycled.”
The company will offer return labels to allow consumers to return unwanted parts back to Samsung at no extra cost. Samsung says it will expand the program to include more devices and repair options. However, it is important to note that the program is not available in Canada at this time.
Samsung is not the first company to offer such a program. Back in November, Apple launched its own do-it-yourself repair program for iPhones and Macs.
Samsung offers several other options to help Galaxy smartphone owners extend the life of their devices.
In-person Same Day service allows US residents access to thousands of device repair locations, with wait times typically less than two hours. Additionally, their We Come to You service allows customers to have their device repaired by a member of the mobile team.
Source: Samsung
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