Alberta Health Services (AHS) says the organization is experiencing a province-wide network outage that is affecting some services.
Although AHS says EMS dispatch is operational and calls to 911 are unaffected, Health Link 811 is only available in a limited capacity.
“Wait times will be longer than usual as we restore full service,” AHS said in a statement to CTV News.
In an emergency, people should continue to call 911.
“Our teams currently use stand-by procedures which are immediately put in place if the electronic system is not available. This ensures we can continue to provide patient care,” AHS said.
Alberta residents can still visit AHS.ca.
Updates about the network outage will be posted on a new temporary website created by AHS.
AHS is working to restore clinical IT services as well as full capacity for 8-1-1 Health Link. In an emergency, please call 9-1-1. If necessary, stay procedures are used at the sites. Updates on the outage are available on a temporary AHS website: https://t.co/IB4Nfmq07r.
— Alberta Health Services (@AHS_media) January 23, 2023
This is a developing story and will be updated with more details as they become available…
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