Canada

Air Canada is testing a new program to resolve customer complaints. Will it work? – CBC

4 weeks ago
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  1. Air Canada is testing a new program to resolve customer complaints. Will it work?  CBC
  2. Letters to the editor: ‘So the arbitrator will paid for by Air Canada? This should go well.’ Letters to the editor for April 9  The Globe and Mail
  3. Air Canada to launch customer complaint pilot project as backlog grows  Financial Post
  4. Air Canada Tests a Third-Party, Alternative Dispute Resolution Process to Resolve APPR Cases  Toronto Star
  5. Air Canada launches pilot project to resolve claims amid growing complaints backlog  CTV News

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