Some Bell customers in Ontario are experiencing problems with voice service.
Bell Support’s Twitter page didn’t detail what might be causing the problem, but said customers “may need to toggle airplane mode on and off to restore service.”
Bell Mobility customers in Ontario may experience voice service disruption. We are working to restore services as quickly as possible.
— Bell Support (@Bell_Support) January 16, 2023
According to reports shared with DownDetector, the problems appear to have started shortly after 2:30 PM ET. Affected customers appear to be located across the province, including Toronto, St. Catharines, Ottawa and Mississauga.
Virgin members in Ontario may have voice service outages. We are working to restore services as quickly as possible.
— Virgin Plus (@VirginPlus) January 16, 2023
The problem is also affecting Virgin Plus customers. Lucky Mobile, which is also a Bell flanker brand, has not shared a similar message.
1/16/2023 7:05 PM ET: The article has been updated with the latest information.
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